What actions should you take to track corporate citizenship activities in Profile Management?

Creating a new rating model is the appropriate action to track corporate citizenship activities in Profile Management. This is because a new rating model allows organizations to establish specific criteria and metrics tailored to their corporate citizenship initiatives. The customization inherent in this approach ensures that the organization can accurately assess and quantify employee involvement, contributions, and overall engagement in these activities.

Using a seeded rating model, while it may provide a basic structure, lacks the level of customization needed to effectively track unique corporate citizenship efforts. Creating content items alone does not offer the necessary framework for rating performance as it focuses on the data input rather than the evaluative mechanism. Adding the content type to the HRMS code, although important for system integration, does not directly relate to assessing and tracking the metrics necessary for evaluating employee engagement in corporate citizenship initiatives. Thus, developing a new rating model is the most strategic and effective means of capturing this important aspect of organizational performance in the Profile Management system.